Contact Us

Hours of Operation
Monday - Friday    9:00am - 4:00pm PST
Saturday & Sunday   CLOSED
We are closed on all federal holidays

Call Us
We are here and ready to assist you during the above business hours.
208-719-9180

Chat Live
We offer extended hours online chat and email services.
After hour live support can vary but we make every effort to be available outside of business hours for you.
Just click the "Let's Talk" button at the bottom right corner of the website.

If we are not online you can leave a message and we will return your email within 24 hours.


 



I can help with questions about custom designs, submitting a
Custom Designs Request Form, following up with a design sample, pricing on custom work, and pretty much everything related to the Custom Design process!
custom.designs@lacybella.com



I can help with all Groupon questions such as trouble shooting a code that is not working, explaining terms and conditions, reactivating expired Groupons, and placing orders over the phone.
groupon.support@lacybella.com 



I can help with all Engraving questions such as production turnaround time, our different engraved products, design samples prior to ordering, and more.
engraving.support@lacybella.com


I can help with all order questions such as production turnaround time, requesting expedited decal processing, all of our decal products, mailing color samples, changing your order details like address or color, cancelling or placing your order and more.
orders.support@lacybella.com



I can help with all your shipping questions such as shipping status of your order, shipping related issues, tracking information, partial shipment information, details about our processing & handling fee and more.
shipping.support@lacybella.com



I am the proud owner of Lacy Bella Designs, a company named after my beautiful daughter Lacy where I get to have fun flexing my creative skills to provide the unique and high quality products for you. We are a small business and each of us wear several hats and work long hours to be the best company we can be. If you have any suggestions on how we can better serve you I would welcome your valued feedback, good or bad it all helps us grow! We sincerely appreciate each and every order no matter how large or small as they help provide jobs employees so that they can support their families. We also contribute & participate with local charities to give back to others, which we feel is important especially in these economic times.

You can reach me in regards to any customer experience feedback, escalated customer service issues, new product ideas such as decal design categories or anything else that I can assist you with. We make every effort to help our customers as much as possible and look forward to having you as a loyal Lacy Bella patron!
lanae@lacybella.com