Groupon FAQ

 



Where do I enter my Groupon code?
Enter the code that Groupon sent you without dashes into the "Promo Code" 
field.
It's the customers responsibility to make sure that the discount is applied to the cart BEFORE continuing with the checkout process. There is a 7% processing charge to cancel an order. This fee will not be waived.


What code do I use?
Use the all alphabetic code found in the center of your Groupon (just above the barcode)


Can I use multiple Groupon codes on my order?
No, like most websites, our cart can only recognize ONE promo code per order transaction. Groupons cannot be combined with any other offers or promotions.


What can I order with my Groupon?
You can use your Groupon for any of our designs and services, such as custom designs, catalog items, and clearance designs. The Groupons cannot be used in addition to any current sales promotions.


Can I spend under my Groupon value?
Yes, you can spend under the $50 Groupon value. However any remaining balance cannot be transferred to another order in the future. You will be forfeiting any remaining promotional value if your subtotal is less than the Groupon value. Please see the Groupon's "Fine Print".


Do I have to spend exactly $50.00?
Nope, you can spend over the Groupon value, you'd just pay the price difference.


What is NOT included in the Groupon?
There is a $7.95 processing and handling fee applied to each order transaction. This fee cannot be combined or waived.


I need help, who can contact?
The fastest way to connect with us is via Live Chat. Otherwise, you can reach us at support@lacybella.com
or call us at 208-635-5069. Our office hours are Monday - Friday from 8am - 4pm PST. Closed weekends.