Shipping Policies

Shipping Costs
Due to a significant price increase from USPS that is out of our control, our flat rates processing & handling fee has changed effective 7/14/2015.
(We held off as long as we could before we were forced to increase flat rate, we sincerely appreciate your understanding of shipping rate increases that are out of our control)

  • ORDERS SHIPPED WITHIN THE UNITED STATES: We do not charge for shipping. However there is a $8.95 processing fee for every order transaction (not per item).

Shipping Method

  • All orders are shipped USPS Priority shipping. For tracking information on your order, please visit www.USPS.com


    - DECALS -
    Turn Around Time

    Because every design is handmade to order, please allow 7-10 business days to process, however whenever possible we will ship out sooner.

    We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment that exceeds the normal processing and shipment time, please let us know by using the Contact Us link or email us at order.status@lacybella.com


    Free Expedited Processing, Upon Request (DECALS ONLY)

    As a free courtesy to our customers, we can expedite the processing time of your order to be processed the next business day, it will still be sent USPS Ground.
    This service is only available upon request, and cannot always be guaranteed. Please email expedite@lacybella.com as soon as possible after the order is placed.



    -ENGRAVING -

    Turn Around Time

    There is a great deal more time that goes into the engraving process so there is a longer processing time than there is with decals. Because of this, please allow 3 - 4 weeks of processing time after your order is placed to have your engraved item shipped. We make every effort to ship out sooner, however this leadtime should be considered if you have a time sensitive order to be delivered.

    We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment that exceeds the normal processing and shipment time, please let us know by using the Contact Us link or email us at engraving.support@lacybella.com




    Changes to Order Details

    Our orders are processed through to the warehouse very quickly especially decals, so if there is any need to make changes to the order, please contact us at orders.support@lacybella.com as soon as possible if you need to change the address, personalization, or color of a design. If we are not contacted before the order has been sent to processing we cannot edit the order so it is recommended that you contact us right away should there be any needed changes.

    International Orders

    At this time due to high shipping costs we do not offer international shipping.

    Orders Returned to our Warehouse
    • If your USPS package is returned to back to the warehouse, you will be credited back for the order, excluding the handling fee.
    • If you had used a Groupon to purchase the returned order, the Groupon will be reactivated so that you can use it on the new order.
    • We immediately re-stock your order upon receiving it into the warehouse. If you still desire the items, you will need to place a new order through our website.
    • If you'd like to return your order, please see our Return Polices page for more information.
    Orders Returned to our Warehouse

    We consider the status of an order shipment based on whatever www.USPS.com states. If the post office has marked the package as delivered it is deemed so and replacements will not be sent out. If you feel like you have not gotten your package the first step would be to contact your local post office to see if they are holding the package or have forwarded it to a different address or sent it back to us for some reason. Since USPS will be the only ones who can hold this information it is recommended that you contact them as a first step.