Terms and Conditions

Overview

It is recommended that your package be opened and reviewed as soon as your package arrives. If you would like to exchange your product, please read carefully below to assess your options. Because of the custom nature of vinyl wall decals a strict return policy will be enforced.

No returns on products 30 days after purchase date, there will be no exceptions to this policy.

To Return An Order - these minimum requirements must be made or the package will be refused and RMA will be void.

• The decals must be in unused condition and in the original packaging (tissue paper and shipping box).
• Customer is responsible for the shipping costs for the return order. Any COD deliveres will be refused.
• The package must include an authorized RMA form.
• All packaged will be opened and inspected before starting the replacement process.

Items that are NOT returnable are as follows:

• Any items partially applied or damaged during the application process.
• All sales are final for clearance items, no returns are available.
• Any personalized decals (including but not limited to monograms, personalized names, or logos). These items are not re-saleable and therefore are not returnable.
• Custom orders are not returnable and will not be issued store credit. All sales final.

Application Errors:

Lacy Bella Designs makes every effort to assist our valued customers during the application process by including a detailed application instructions in each order. Please follow the steps explicitly without skipping over. The road to vinyl success may take some time and patience but it is well worth the effort. If an item is damaged during the application process, Lacy Bella Designs holds no responsiblitly for replacing items that may become damaged during application.

Please note that it's the customers responsibility to make sure that if the order qualifies for a discount, that it is applied to the cart BEFORE finishing the checkout process. There is a 7% charge for orders to be cancelled.